For the last 25+ years, global leaders have been postulating about the solution for measuring and managing organisational culture. At Pulse we have the answer with our unique and innovative Culture Pulse Program. The Culture Pulse framework – designed and patented by Pulse – not only allows you to look at your organisational culture objectively but it has been designed specifically to ensure staff are aligned to your strategy and feel accountable for its success.
The Culture Pulse Program is specifically designed to bring your strategy to life through your people. Pulse UK will help define and articulate the core behaviours needed to ensure staff deliver upon your strategy. We call these Signature Behaviours. Through measuring positive demonstration of these behaviours, we can empirically measure your culture. We call this your Net Culture Score.
- We focus your staff on the collective achievement of your strategic goals over a three year period.
- We measure and check your culture 3-times each year, reinforcing and embedding the required change.
- We provide the leadership with organisation-wide results and insights including your Net Culture Score.
- The Culture Pulse offers a combined top-down and bottom-up approach for sustainable change.
- Your 4 Signature Behaviours are designed around your organisation’s purpose and strategy.
- Staff are asked to confidentially and anonymously rank clusters of peers/colleagues.
- Staff are provided with their own individual and confidential reports.
- You will be provided with dedicated support from day one by having your own Program Director.
- Development of your Executive Team using our Wise Leadership Framework is automatically included!
At a time when Navy needed to understand how well our Signature Behaviours were being embedded across our organisation, Pulse provided us with the means to do so. Pulse provided Navy with valuable measurement regarding how well our Signature Behaviours were being positively embraced and embedded within Navy’s organisational culture. The outcomes provided Navy senior leaders with very important insights into the progress of one of the key outcomes of the New Generation Navy cultural
Rear Admiral Trevor Jones
Deputy Chief of Navy – Royal Australian Navy
Pulse is both a unique and remarkable organisation. The ability to give clarity and measurement to the Board and the Senior Management Team around a company’s culture is simply extraordinary. Decision making on strategy and targets is getting easier and more beneficial every day thanks to the Pulse program.
Chairman – The Gruden Group
We introduced the Pulse programme to strengthen our culture and service performance. There are many positive stories to share from individual staff members, teams, and the service as a whole. And, most importantly, the people we support. Positivity, team commitment and accountability have all become embedded ways of working, as well as a greater cost-consciousness.
After the first Board Pulse, I saw a dramatic difference in behaviours. I thought to myself, if the Pulse can do this after one Pulse, what can it do after multiple Pulses?
Chairman – Commonwealth Bank Group Super
I as chairman of a Bel 20 company used the Pulse web-based method for the Board self-assessment exercise in 2011. The method is cost-efficient as well as time-efficient and produces results which are very helpful for each Board member (how a Board member is perceived by his or her colleagues compared to his/her own view as to how he or she performs). It serves also as a basis for a one-on-one discussion between the chairman and each Board member.
Jozef De Mey
Chairman – Ageas
We partnered with Pulse Australasia to deliver a simple culture change Program. The simplicity made it easy to involve everyone in the organisation, often, to ensure we maintained momentum on the journey. Pulse guided the establishment and activities of the Program including but not limited to, establishment of a Culture Committee and Advocate Program as well as delivering Executive and Board Checkpoints to create alignment and ownership across the business.
Head of Organisational Development – RSL Care
The Pulse Program has not only met, but has exceeded my expectations. My Executive Leadership team has matured and now works collectively together, focusing on the best interests of the business, which has resulted in a dramatic increase in our overall financial performance. We have now moved from bottom quartile performance to a near top-tier performing organisation.
CEO – Adventist Senior Living